AI and the Customer Journey: Trends, Data, and Strategies
AI and the Consumer Journey: Blip+WGSN data shows affective technology, personalization, and conversations driving revenue and experience with ethics and empathy.
Consumer on Black Friday 2025: decision and conversion
Consumers on Black Friday 2025 seek convenience, cashback, and a multichannel experience; R$13,6 billion in sales and a ticket price of R$808 require a precise strategy.
Shopping Mall Consumers in 2025: What Attracts Each Generation and How Brands Should Position Themselves
2025 Survey: Shopping mall consumers prefer WhatsApp (56%), value fashion and beauty, and differ by generation. Practical insights to attract and convert.